It is paying, it is free?
You can only gain because the setting on sale is free and unlimited and it is you who fix the selling price by taking account of the commission corresponding to the remuneration of the service offered by CityToo. This commission is taken that if you sell. If you do not sell anything, that does not cost you anything.

How much products can one put on sale?
You can on sale put an unlimited number of products. The more you put products on sale, the more you increase your chances to sell more.

Can one add photographs, vidéos?
You can as many add without additional expenses photographs and of vidéos you wish.

Was my product removed, why?
Take care to comply with the following rules:

• to put on sale in the good category
• an offer = a product = a price = a potential order
• the city must be correctly indicated
• the title and the description of the advertisements should not comprise your personal co-ordinates (addresses, telephone, e-mail, Internet site)

How to be registered as a professional?
You can be registered as a professional. At the time of your inscription, you can specify the type of your account, pécisez whereas you are professional.

How to make to sell a vehicle, a motor bike, a boat, a real estate?
For these products, the service is free, the purchaser can directly contact you, you to put questions, to be appropriate of an appointment and to carry out the transaction between you. For these products, we do not accept the blue chart.

Can one sell accessories for vehicles, motor bike, boats?
Yes, you can put these products on sale. The purchasers place their orders on line.

I do not know the carriage costs to dispatch my product?
We place at your disposal a grid tarifiaire who will allow you to help yourselves to calculate your carriage costs quickly. We indicate also the most known conveyors to you. Moreover, for each product that you sell on CityToo, you can fix the price for the following delivery periods:

• delivery Express train (48H Stopwatch)
• normal delivery (3 to 4 days)
• slow delivery (more than 4 days)
• delivery removal on the spot (No carriage costs)

Is what you transfer the carriage costs?
Yes, biensûr! The carriage costs are paid by the purchaser and are completely transferred to you.

And is removal on the spot, it possible?
Yes, biensûr! It is practical if you do not prefer to dispatch a product in particular, or if the product is cumbersome (television set, refrigerator, washing machine…)

Does removal on the spot, how it go?
Completely normally except that you do not dispatch the parcel:

• The purchaser pays his order on line. The money is blocked on a suspense account.
• You accept the order
• Your personal co-ordinates are sent to the purchaser who agrees on an appointment with you.
• The purchaser recovers his order on the spot. The purchaser does not have anything to pay on the spot.
• Later, as soon as the purchaser gives his agreement, the sale is concluded and CityToo frees the money to credit it on your account CityToo. With your request, it is transfered at once on your bank account.
• If the purchaser forgets to give his agreement, the sale is concluded automatiquemen after 21 days.
• If the purchaser is not satisfied, CityToo engages so that it turns over the product under 7 days.

Is what the purchaser must pay several times the carriage costs if it orders me several articles?
Yes! On the other hand, you must grant a reduction of 75% on the carriage costs of the least expensive articles if the purchaser orders you several articles.

Is what the carriage costs are increased if the purchaser decides to be made deliver in a foreign country?
Yes! The carriage costs of the articles delivered in a foreign country are automatically increased by 150%. We transfer you the integrality of these carriage costs.

How does that occur when I have an order?
As soon as a purchaser places order, you are informed by e-mail and message of alarm in your account. You must accept or refuse this order.

What is what occurs if I accept an order?
After acceptance, you can dispatch in very guaranteed the parcel with the purchaser by the conveyor of your choice while respecting the delivery period chosen by the purchaser.

Why then I dispatch the parcel in very guaranteed, whereas I was still not paid?
CityToo already perceived the money of the sale. This money is blocked on a suspense account. This money is intended to you, you can then deliver in very guaranteed. As of reception of the product by the purchaser and agreement of this one, the sale is concluded and CityToo frees the money to credit it on your account CityToo. With your request, it is transfered at once on your bank account.

What does it occur if I refuse an order?
The order is cancelled. Moreover, we consider that this product is not available any more, and this product is temporarily withdrawn from the sale. Moreover, the purchasers will see your rate of acceptance of the orders decreased.

What does it occur if I forget to accept an order?
Exceeded a 72 hours deadline wrought, the order is cancelled and we put your account in vacancy mode. All your products are temporarily withdrawn from the sale until your return of holidays.

Who pays me and when?
As of reception of the product by the purchaser and agreement of this one, the sale is concluded and CityToo frees the money to credit it on your account CityToo. With your request, it is transfered at once on your bank account.

What does it occur T if the purchaser forgets to give his agreement?
The sale is concluded automatically after 21 days: CityToo frees the money to credit it on your account CityToo. With your request, it is transfered at once on your bank account.

When and how the money is transfered on my bank account?
From your bank account number (Bank account number) and with your request, we carry out at once transfers of your account CityToo towards your bank account.

What does it occur T if the purchaser is not satisfied?
CityToo engages so that it turns over you the product under 7 days. CityToo refunds you the carriage costs within the limit of 10 euros.

What does it occur T if the purchaser turns over the broken product or obviously damaged?
If the purchaser cannot prove that the product already was broken or damaged, the sale is shown condition of turning over the product to the purchaser. The expenses of returns are refunded to you by CityToo within the limit of 10 euros.

Which is your policy with respect to the personal data?
CityToo is committed never not reselling personal information of its customers to other companies. We do not make either advertising canvassing by telephone or fax.
Private life and data protections of the member